Returns & Exchanges
At Alfresco Emporium, we want you to be completely satisfied with your homewares and furniture. If your selection isn't quite right, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Contact our customer care team via email with your order number and the details of the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship to Emporium
Affix the provided return label or address the parcel to our central warehouse, then drop it off at any authorized postage location.
Quality Check & Refund
Once our team inspects the returned goods, we will process your refund or store credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing